System Information

  • May 11, 2026
  • 0 Comments

System Information in DirectAdmin

Summary
This guide explains how to view detailed system information for your hosting account in DirectAdmin. The System Information page shows real‑time server metrics, resource usage, software versions, and service status.

Overview
System Information helps you:
- Monitor server load and performance
- Check CPU, RAM, and disk usage
- View PHP, MySQL, and system software versions
- Confirm which services are running
- Diagnose performance issues

This page is read‑only and safe for all users.

Requirements
- DirectAdmin user-level access
- A hosting account on the server

Step-by-Step Instructions

1. Access System Information
- Log in to DirectAdmin
- Go to System Info & Files → System Information
- The page loads automatically with real‑time data

2. View Server Hardware Details
You will see information such as:
- CPU model and number of cores
- Total RAM and available memory
- Disk space usage
- System uptime

Useful for understanding server capacity and performance.

3. View Software Versions
Common software versions displayed include:
- Operating system (Linux distribution)
- Kernel version
- Apache or Nginx version
- PHP versions installed
- MySQL/MariaDB version
- Exim (mail server) version
- DirectAdmin version

This helps ensure compatibility with your applications.

4. View Service Status
You can see whether key services are running:
- Web server (Apache/Nginx/OpenLiteSpeed)
- PHP-FPM
- MySQL/MariaDB
- Exim (mail)
- Dovecot (IMAP/POP3)
- Named (DNS)
- Redis (if enabled)
- SpamAssassin

Green = running  
Red = stopped (contact your provider if unexpected)

5. View Resource Usage
The page displays:
- Current CPU load
- Memory usage
- Disk usage per partition
- I/O usage (if supported)

High usage may indicate:
- Heavy website traffic
- A misbehaving plugin or script
- Backup processes running
- Cron jobs executing

6. View Network Information
Some servers show:
- IP addresses assigned to your account
- IPv4 and IPv6 availability
- Network interface status

Troubleshooting

High CPU Load
- A plugin or script may be consuming resources
- Check cron jobs
- Review logs in Site Summary & Logs

Low Available Memory
- Too many PHP processes
- Heavy caching or background tasks
- Contact your provider if persistent

Disk Space Almost Full
- Remove old backups
- Clear cache folders
- Delete unused files in File Manager

Service Showing as Stopped
- Could be maintenance or a temporary restart
- If persistent, contact your hosting provider

Incorrect Software Versions
- Your CMS may require a newer PHP or MySQL version
- Switch PHP version under PHP Settings (if available)

Security Notes
- System Information is read‑only and safe
- Use it to monitor performance and detect issues early
- Do not attempt to modify system-level settings unless you have root access (not available in shared hosting)

Related Articles
- [File Manager](ca://s?q=File_Manager)
- [Terminal](ca://s?q=Terminal)
- [User Statistics](ca://s?q=User_Statistics)
- [Site Summary & Logs](ca://s?q=Site_Summary_and_Logs)
- [Backup & Restore](ca://s?q=Backup_and_Restore)

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