Legal

Privacy Policy

Last updated: May 2026

This policy explains how Internet76 (internet76.com) collects, uses, and protects your personal information. We are committed to handling your information responsibly and in compliance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Manitoba privacy legislation.

1. Who We Are

Internet76 is a web services business based in Winnipeg, Manitoba, Canada. Questions about this policy can be directed to us via the contact form on our website.

2. Information We Collect

We collect personal information in the following ways:

When you contact us

When you send us an email or submit a contact form, we collect your name, email address, and any information you choose to include in your message.

When you purchase a service

When you pay for a service, we collect billing information including your name, email address, and billing address. Payment card details are handled entirely by Stripe or PayPal — we do not store your payment card information on our systems. Please refer to Stripe's Privacy Policy and PayPal's Privacy Policy for details on how they handle your payment information.

When you use our website

We use Google Analytics to collect anonymised information about how visitors use our website, including pages visited, time spent on the site, and general geographic location (country/region level). This data does not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Please refer to Google's Privacy Policy for details.

Cookies

Our website uses cookies. These include functional cookies necessary for the site to operate, and analytics cookies placed by Google Analytics. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

3. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and provide the services you've requested
  • Process payments and send invoices
  • Manage your hosting account, domain registrations, and other ongoing services
  • Send service-related communications such as renewal reminders and account notices
  • Improve our website and services through analytics data

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing without your consent.

4. How We Share Your Information

We share your information only as necessary to deliver our services:

  • Domain registrations: Your name and contact details are submitted to domain registries (such as CIRA for .ca domains) as required by registration policy. This information may appear in public WHOIS records unless you request privacy protection.
  • Payment processors: Payment information is shared with Stripe and/or PayPal to process transactions.
  • Analytics: Anonymised usage data is shared with Google Analytics.

We do not share your information with any other third parties except where required by law.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and meet our legal obligations. Client records are generally retained for a minimum of seven years for accounting and tax purposes. You may request deletion of your information at any time, subject to legal retention requirements.

6. Your Rights

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Withdraw consent for non-essential uses of your information
  • Request deletion of your information, subject to legal retention requirements

To exercise any of these rights, contact us via the contact form on our website. We will respond within 30 days.

7. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. These include SSL encryption on our website and hosting infrastructure, access controls on client data, and secure handling of credentials.

No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact

If you have questions or concerns about this privacy policy or how we handle your information, contact us via the contact form on our website.