This article will explain how to submit a ticket.
1. What You Need
Username and password to support portal for Technical Support tickets. Sales tickets do not need a login
2. The Process
Log into the support portal.
From the top menu, click on Support and then click on Submit a Request.
Select the department to send it to, select what service this is in regards to.
Subject field - . A brief description of the issue.
Question field - enter in all important info about the issue you are having.
If you have screenshots, please submit them as well.
Click on I’m not a robot and click the Submit Ticket button.
Once a ticket has been submitted, a support person will reply back.
3. Important Notes
Please be sure to enter in all necessary information. More info we have, the faster we can general solve the issue.